Privacy Policy

1. Introduction

ServeB2B ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Salesforce B2B Commerce Cloud services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter or blog updates
• Engage with our customer support
• Participate in surveys or feedback requests

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our Salesforce B2B commerce services
• Respond to your inquiries and provide customer support
• Send you relevant information about our services and industry insights
• Analyze website usage and improve user experience
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and review your personal information
• Correct or update inaccurate information
• Delete your personal information
• Opt-out of marketing communications
• Restrict or object to certain processing activities

8. Third-Party Links

Our website may contain links to third-party websites, including Salesforce platforms and partner sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: